Shipping Policy – PUPLAB
Thank you for shopping with PUPLAB. We are committed to delivering your order promptly and reliably. Please review our shipping details below.
Free Shipping
We offer free standard shipping on all orders placed at puplab.shop. No minimum purchase is required.
Order Cut-Off Time
Orders placed before 5:00 PM EST Monday through Friday are processed the same business day. Orders placed after 5:00 PM EST, on weekends, or on federal holidays will begin processing on the next business day.
Handling Time
Our handling time ranges from 0 to 2 business days. This includes order verification, quality checks, and packaging.
Transit Time
Once your order leaves our facility, transit time is 3 to 6 business days, depending on your location within the contiguous United States. Delivery to Alaska, Hawaii, and U.S. territories may take longer.
Shipping Carrier
We partner with trusted carriers to ensure reliable delivery. A tracking number will be provided via email once your order ships.
Address Accuracy
Please verify your shipping address at checkout. PUPLAB is not responsible for delays or misdeliveries due to incorrect address information.
Contact Us
If you have any questions about your order or our shipping policy, please reach out:
Email: [email protected]
Phone: (415) 555-0123
Mailing Address: 1 Market Street, Suite 200, San Francisco, CA 94105
Policy last updated: January 2025